If you would like to return an item please follow the steps below:
1) Sign into your account by clicking the 'My Account' link at the top of the home page
2) Under Track Your Recent Order choose the order number with the item you would like to return (View Details)
3) Click the Add New RMA button in the middle of the page
4) Choose the Item you would like to return and add the quantity you would like to return (Drop down box)*
5) Select the reason for the return (ie. Defective, Did not Fit, Did not Like)
6) Select the method you would prefer (ie. Store Credit, Exchange, Refund)
7) Add any additional comment that you have that could help expedite your return
8) Click Save RMA
This process will generate the RMA number for your order. In a few days you will receive approval and instructions to mail back you item to BodyKandi.
*Please be aware that due to federal health regulations we can not accept back an item that has been worn or any item with a crotch including thongs and body stockings. All items must be in the original packaging. Items may be subject to a 20% restocking fee.